Solved

Can I change my Refund Policy page title to Return Policy?

Jthompsonsbg
Excursionist
16 0 3
I just want to know if there's a way to change the title of my Refund Policy page to Return Policy. Thank you for any help!
Accepted Solution (1)

Visely-Team
Shopify Partner
1843 210 488

This is an accepted solution.

You cannot change these, if you are using Shopify's default legal pages, but you can create your own custom pages under Online Store > Pages and link them in your menu/footer.

 

What theme are you using?

Sergiu Svinarciuc | CTO @ visely.io
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Replies 20 (20)

Visely-Team
Shopify Partner
1843 210 488

This is an accepted solution.

You cannot change these, if you are using Shopify's default legal pages, but you can create your own custom pages under Online Store > Pages and link them in your menu/footer.

 

What theme are you using?

Sergiu Svinarciuc | CTO @ visely.io
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution!
- To learn more about the awesome stuff we do head over to visely.io or our blog
LadyKM
Excursionist
21 0 7

Hi - if you are unable to change the title and create a new page as a substitute - how can this be linked to the checkout page as the 'legal' templates are?

 

Many thanks!

mmaevemmm
Tourist
6 0 1

Update: this is how I did it...

Navigate to Edit default theme content>Checkout & System tab>type in "refund" in the filter>then change the wording underneath Refund Policy and save.

z67267
Tourist
3 1 2

+1 for this issue. I understand creating custom pages for these policies, but they still automatically appear on product pages + the checkout flow. How do we address those scenarios?

Thanks!

Truevits
Tourist
6 0 25

I found you can actually change the headings in the store language settings. Go to settings > store languages > change theme language, keep the language as English in the modal and click save > checkout & system tab. Ctrl+F there, type in refund, the first field should be Refund Policy. Change that to Returns Policy or whatever you like. Click Save. This changes the heading on the policy page as well as the link in the checkout. Only the URL still says refund-policy, but the rest changes. 

SCHŌNE
Visitor
1 0 2

Just used your tip and works like a charm, thank you

EmbrewTea
Shopify Partner
2 0 0

So easy, thanks for the solution! Worked for me too.

MagicAndMinis
Visitor
1 0 1

More than 2 years later and you're still a genius.

rad_rod
Excursionist
18 1 2

What themes does that work for? I am also trying to rename the refund policy on the Venture theme and was unable to locate the policy by scrolling nor by searching as you have described.

Batros
Visitor
1 0 13

Working too :

 

Go To Settings => checkout => all the way down "Manage checkout language"

Then filter items : "refund"

-Replace "Refund Policy" in Checkout Shop Policies by "Return policy"

-Replace "Refund Policy" in Shop Policies by "Return policy" (all the way down)

 

It worked for me this way

 

CleverlyCalm
Tourist
16 0 2

Thanks @Batros.  Your solution worked for me.

Jamindy
Visitor
1 0 0

Thank you so much for that. I was able to rename the policies on my Refresh Theme using your suggestion with no problems at all.

D666
Excursionist
23 2 8

This is the solution that worked for me too. Thanks! 🙂

 

A_Lobo
Excursionist
16 3 5

You are my hero! Thank you so much for this solution! 🙂

MaximeD
Visitor
1 0 0

Works perfect! Thanks a lot 

camscorner
Visitor
3 0 0

Thank you, thank you, thank you! 😁

markthien
Visitor
2 0 0

this thread is two years old but still hopeful. the steps you mentioned above are not consistent to what I'm able to control. Cannot advance past seeing language as English...cannot save.

BalintMarton
Visitor
2 0 1

Hi Markthien, 

 

Sorry, I don't get your problem, could you please attach some screenshots about the problem? 

 

Thank you!

BalintMarton
Visitor
2 0 1

Hi! 

 

I'm not quite sure that we are talking about the same title change, but I have found a solution, that might help others looking for the same title change as I did. So I wanted to change the title names in my footer to our local language.

BalintMarton_0-1667822271729.png

The solution was the following in my case:

Sales Channels -> Navigation -> Footer menu -> Edit the needed policy title

BalintMarton_1-1667822380111.png

 

The result is:

BalintMarton_2-1667822406821.png

 

I hope I could help someone find the same solution as I did. 🙂

 

 

 

 

D666
Excursionist
23 2 8

Genius! 👍