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Can not delete my products. All Products - Actions - Delete selected products

CiprianX
Shopify Partner
2 0 1

Hello to all,

 

I am trying to delete my products, all at once (over 1500 products) and it does not work.

 

It shows that it starts to delete the products, then shows that products are deleted in the background and after 5 minutes no product is deleted.

 

Can you help?

 

Thank you,

Ciprian

Replies 20 (20)
Nick
Community Moderator
Community Moderator
4531 434 1001

Hi @CiprianX,

Nick here from Shopify. 

Thanks for reaching out about this, it can be a little awkward at times. For example, if you are bulk selecting all of the products and then changing page it might not work properly. Often you would need to do this aspect page by page which is not ideal. There is however a workaround you could look into. 

The workaround would involve you exporting your products via a CSV file, editing your products in bulk (here is where you would remove the ones you don't want moving forward) and importing the new updated CSV file back into your store where the 1,500 + products would no longer be there. Something to note with this method is to make sure you select the Overwrite existing product option or it will not work. 

I know this might not be completely ideal, but other than deleting the products on a page by page basis, this is the quickest and most efficient method for removing such a large number of products. 

Hope it helps! 

Nick | Community Moderator @Shopify
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CiprianX
Shopify Partner
2 0 1

Hi Nick,

 

Thanks a lot for getting back.

 

Although I tried your method (to overwrite) it actually still duplicates the products.

 

Even worse, it does not upload all the products. I have around 2000 products but it uploads around 100-200 products only.

 

I understand it might take longer but even after one night the products have not been uploaded.

 

Thank you,

Ciprian

Renars
Shopify Partner
224 26 278

Hello Ciprian.

 

For this task, you could use Excelify.io App. We have a great tutorial on how to delete a large number of items with ease - https://excelify.io/2017/09/28/shopify-bulk-delete-products/

You can also use it to create and update various items in your Shopify store without replacing existing items.

 

If you have further questions about it you can contact us by any means listed in our Contact Us page - https://excelify.io/contact-us/

 

Renars

Matrixify | Bulk Import Export Update | https://apps.shopify.com/excel-export-import | https://matrixify.app
renmarth1510
New Member
2 0 0

this doesnt work . . shopify sucks . .can't even perform bulk product delete ...

Apexxo
Tourist
4 1 0

I have the same issue. Still after so many months no solution to even delete products! 

jasonavada
Shopify Partner
333 11 40

Maybe you should try these steps on this article to delete unwanted or unused files on Shopify. Hit like if it could solve your problem 

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
AmitOX
Tourist
3 0 0

Same problome with a same opinion abut this platform

Eric_Seastrand
Shopify Partner
46 3 46

It's very unfortunate and disheartening: I ran into this same issue... on a PLUS store!

 

We were able to quickly write a script to delete everything through the API (which worked fine). But it's troubling that we had to do that in the first place. What would a regular old merchant do?

asdf2
New Member
1 0 0

"solution" doesn't work. import would be total bs if would delete products that aren't in the imported file anyways.

mauricioarango
Tourist
7 1 1

Fall 2020 and I have to delete more than 1000 products in small batches (!!). The 'delete all products' simply doesn't work. It doesn't give any feedback either... it says it will delete the products but nothing happens.

And even when deleting small batches (50 products at once), sometimes I have to delete the same batch several times because Shopify fails. Not good.

jeds
New Member
2 0 27

Just adding another voice here. It's hard to put into words how sad this is. It's not some expanded feature. If you cannot add and delete products without error you don't even support basic functionality to ship this to a customer.

harmen2
Tourist
8 0 3

I tried to delete my products and it didnt work

Instead the solution for me was just naming all the products I wanted to delete: "0"

Then I went to collections and removed/deleted all the products named "0"

thereby the products didnt appear anymore on the webshop

 

but to do that you have to:

1 go to "products" -> "collections" and make a collection naming it like "clothing collection"

2 then go to online store -> navigation -> main menu -> add menu item named like "clothing" and for link fill in "clothing colllection" (now it appears on your webshop)

3 then go to "products" -> "collections" adding the products you want to the "clothing collection" (to the collection you made appearing on your webshop)

4 and then you can just remove products from the collection that you dont want and add products you do want

so basically deleting products doesn't work, but deleting products from collections does work and in the end it achieves the same of them not appearing aynmore on your webshop

 

tip: name the products you want to delete just all "0" so in a collection

you can search "0" and delete them all

 

 

Jewlosgifts
New Member
3 0 0

Hello,

I want to delete all my product at once and I have over 3,000 plus items, do I do delete everything at once?

 

PookSolutions
New Member
1 0 0

Also getting this issue, Jul 2021 😕

Shay
Shopify Staff
Shopify Staff
1307 207 277

Hi @PookSolutions 

Thank you for reaching out, I understand that you are having issues with deleting all the products in your store. When selecting a large group of products, the delete option should remove every item in your store over time. With large catalogues, it isn't instant but you should see the inventory numbers decreasing over the next few hours. An easy way to check this is by adding /count.json to the end of your products list URL in the admin. 

Example: <yourstoreurl>/admin/products/count.json

This will give you a real time count of your inventory. If the number is not decreasing over time, or if it stops decreasing when there are more to delete, please reach out to our live support so that we can escalate this to our technical team on your beha...

Thank you!

-Shay

Shay | Social Care @ Shopify 
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ezra_bibby
Tourist
8 0 2

same issue here... how is this still a problem.

 

doing my head in

leo_nardo
New Member
1 0 0
ErwinPlones
Shopify Partner
8 0 0

this is correct, the delete is very slow

TheHerbologyLab
New Member
1 0 0

Also getting this issue.... July 2022!!!