This is an accepted solution.
You can access our Live Chat and other support methods via our Help Center.
Hope this helps!
For some reason it is simply NOT possible anymore to access a chat and talk to customer support. What happened here?
It was IMPOSSIBLE to access this page via the navigation - luckily I found an old bookmarkt to that URL. And the best part, as soon as I click on "Chat with us" I am prompted to chose one of my stores. As soon as I do chose, I am redirected to the fricking help center again! This is beyond annoying. And then proclaiming to have an "award winning customer service"....