Checkouts are not available for this store.

Solved
adminEWE
Tourist
6 0 5

Our Shopify development store encountered such weird issue 2 days ago. Just can't finish the checkout process. Could anyone help with this?

adminEWE_0-1625101501466.png

 

 

 

Accepted Solution (1)

Accepted Solutions
Olivia
Shopify Staff
854 79 154

This is an accepted solution.

Thank you to everyone replying on our thread.

I have been in touch with our Technical team and Partner Support team regarding this matter, and it appears that the issues in this thread are stemming from draft order test transactions. To test orders as intended, please complete checkout from the online store checkout using one of the test modes described in our doc.

Olivia | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 53 (53)
Olivia
Shopify Staff
854 79 154

Hey, @adminEWE!

Welcome to Shopify Community. My name is Olivia and I work here.

To make sure we get you the support you need, can you please clarify the following details for me:

Once we have that information from you, we can better guide with next steps.

I look forward to your reply,

Olivia | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

adminEWE
Tourist
6 0 5

Hi Olovia,

 

  • Is this a development store on a currently active Shopify Partner account? ==========Yes.
  • Are you using Shopify's Bogus Gateway or test mode for an active gateway? ========== Tried both Bogus Gateway & test mode to no avail.
Olivia
Shopify Staff
854 79 154

Thank you for clarifying that, @adminEWE.

Now that we have clarified that, are you specifically following the steps outlined in this help doc on testing orders in development stores?


If so, can you please describe your workflow and use case to us to ensure test transactions are being done as outlined?

I look forward to your reply,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

APIANT
Shopify Partner
26 1 36

Hi @Olivia 

We just started experiencing the same issue as well.

We do have (for testing) Bogus Gateway activated:

APIANT_0-1625319980159.jpeg

We have a Development partner plan:

APIANT_1-1625320054116.jpeg

 

But when we try to enter these bogus credit card info:

APIANT_2-1625320112395.jpeg

 

Just clicking "Pay by credit card" skips the credit card entry gives us the error:

To save this draft order, 1 change needs to be made:

  • Checkouts are not available for this store.

As you can see here:

APIANT_3-1625320279433.gif

 

pklitscher
Tourist
8 0 20

@Olivia we have started experiencing this in a development store also.

To create:

  1. Create new order and add products
  2. Click Mark as Paid

Result: Receive error message saying "Checkouts are not available for this store"

pklitscher_0-1625366143250.png

 

Have tried 

1. Setting up Shopify Payments and setting to Test

2. Setting up Bogus Gateway. 

 

Cannot raise orders via admin or shopfront. Super frustrating as we are currently trying to run tests with a new app. 

 

As of two weeks ago we could raise orders in this store without any issues. No payment changes were made prior to experiencing this issue.

This is valid development store linked to a an active development account. 

 

adminEWE
Tourist
6 0 5

Hi Olivia,

 

The checkout is currently not working, so it is useless to follow the steps nor to describe the workflow. This development store was only being used by myself from time to time while I was testing our integration. It suddenly stopped working. I would be appreciated if you could just fix it.

 

Thanks,

Ed29
Shopify Partner
3 0 19

Same problem here on multiple internal dev stores.

mpearsall
New Member
1 0 2

Can confirm same issue here, development store, was working a couple of weeks ago.

APIANT
Shopify Partner
26 1 36

Could we have an update on this issue please @Olivia ?