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Combinable discounts - EARLY ACCESS ONLY - Free shipping discount with other discounts?!

PaulNewton
Shopify Partner
4219 304 902

Announced as part of Shopify Editions - combinable discounts , currently only available in Early Access :

Combining discounts is in early access and is only available to certain merchants.
https://help.shopify.com/en/manual/discounts/combining-discounts 

Yes finally coming to shopify a native solution to stack combine discounts.

Such as letting shoppers enter* free shipping discount codes with product discounts, among others combos.
And multiple active automatic discounts

 

Beside free shipping, What's some other uses of this feature your going to try?

If you've been waiting for this feature, does it meet expectations?
If you try the feature reply to let others know if you like it or specific examples of limitations you've found.
If find a bug submit it to shopify promotions&discount support 

 

How do I know if I can combine discounts yet?

Check your stores /admin/discounts page
If it's enabled for that store there will be a new column that says "combines with" , and there is no longer a separate area for manual and automatic discounts . Go ahead and click into a discount and there will be a combinations section for that discount . You can see rough example of what new ui looks in the blog articles images and video https://www.shopify.com/blog/discount-combinations

 

Overview of the combinable discounts feature 

Store with early access can enabled discounts to opt-in to combine discount together of in certain ways for certain classes(order discounts, product discounts, and shipping discounts).

The best discount in favor of the customer is always applied when they are shopping.


Keep in mind that keyword "certain" , this is not an everything works with anything feature, see examples in the manual and some of the limitations below .
AFAIK discounts do not automatically enable the combining feature , nor is this a store level setting, you have to set it in each individual discount.

 I don't know yet if the combine status can be changed with a bulk action.

Discounts applied in favor of shoppers does mean it's VERY different than a system that favors the business in discount calculations ALWAYS do the math and ALWAYS test new discounts espcially now if they can combine.

 

Defined Limitations, from the manual -

Note: Currently, order discounts can't be combined with product discounts.

 

You can combine the following classes of discounts:

  • order discounts with free shipping discounts
  • product discounts (buy X get Y, money off) with free shipping discounts
  • product discounts with other product discounts

https://help.shopify.com/en/manual/discounts/combining-discounts 

The docs have a considerations section which outlines some of the limitations of what CANNOT be combined
Roughly:

  • No more than one discount ever applies to any single item in an order.
  • If a customer applies discounts but they can’t be combined the best discount for the customer's cart is always applied.
  • Discounts only combine if each discount is set to allow combining.
  • Creating discounts and setting them to combine doesn't mean you have t flip back and forth to enable combining after discounts are created.
  • Max of 25 automatic discounts.

Links

Shopify Discounts Manual

Editions Board

Announcement pages

Blog

Dev docs

Related Community discussions that need updating

Finally Combinable Discounts - EARLY ACCESS ONLY - Use Free Shipping With Other Discounts

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Replies 4 (4)
bdeaw
Shopify Partner
32 0 20

Got excited when I saw this but apparently, it is not what I was hoping for. I wanted to "stack" discounts for my VIP customers. 

 

I.E. They already always receive a discount on all items we offer. I wanted to be able to occasionally have a sale where they would get an additional amount off their already discounted price. 

 

Am I right that this is not possible? I use the app Volume Boost to always give certain tagged customers the discount. 

bdeaw_0-1656266527731.png

 

Nortski
Shopify Partner
20 0 3

Apparently I do not have early access but just reading this thread makes me believe that it still doesn't go far enough. I need to be able to apply bulk discounts so I can introduce pricing tiers. For example: buy 10 blue widgets get 0.50p off per item, buy 20 blue widgets get £1 off per item etc.

bdeaw
Shopify Partner
32 0 20

FYI I was able to add a discount on top of the one volume boost adds. It can only be done with coupon codes and they had to add a coupon code box to the cart page I think. 

unlimitDesign
Shopify Partner
1 0 0

I started getting error if I try to apply a discount code when automatic discount is active

 

Here is the error message returned:

 

code: "DISCOUNT_ALREADY_APPLIED"
field: ['discountCode']
message: "Discount code A discount has been applied to this order. You can’t add another discount."
__typename: "CheckoutUserError"

 

It was possible before the 2022 summer update to apply discount code when automatic discount was active. Any chance to change how it works?

 

FYI, some Shopify sites are using discount code to realize free gift offer (e.g. if you spend more than xx, you can get a gift of customer's choice).