Csv export incorrect information

Peterhanstyle
New Member
2 0 0

When I export my orders, I select a certain grouping or export the whole chunk of dates. When I download the csv file, some of the orders are incorrect. Meaning certain individuals are listed ordering a product that is not correct to the site itself. Is there a way to correct this?

 

Peter

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CloudlabSam
Pathfinder
125 6 9

I've never heard anyone have issues with incorrect data being exported. What seems to be mismatching?

We have a free app called Report Toaster which allows you to export anything, including order data. You can feel free to try it out and see if you get any different results. If you have questions please let me know. Thanks!

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Peterhanstyle
New Member
2 0 0

Thanks for the reply. The name and all the persons data is correct, but what they bought would be different than their actual order. I would compare to the shopify site seeing their order to the csv file. And I would have several that were off. I would reexport several times and different csv types to see if it helped. But it still kept happening. I will try your recommendation.

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