Don't receive order notifications

CellGrail
New Member
1 0 1

Hi,

Can someone help me solve a problem as none of our recipients that should receive order notifications don't really receive them anymore for about 2 weeks. Even when I try to receive a "test notification", nothing comes to my email.

Thank you!

 

Nick_Marketing
Shopify Partner
609 146 180

I recommend you to email directly to Shopify's Technical support. They should assist you with the issue!
Contact page link: https://help.shopify.com/en/questions#/contact/email

- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
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