Editing email notification text

[swag_and_stuff]

Hi,

I am looking to edit the email text for items which are free delivery. Essentially these free delivery items are tickets and not physical items. Is there a way to differentiate the copy for items which have a delivery fee and those which don't?

I know you can edit for pick up or local?

Thanks in advance,

[JHKCreate]

Hello!

Head to Settings -> Notifications -> Order Confirmation is where the email templates can be edited 

Hope this helps 🙂

[JoesIdeas · Accepted solution]

@swag_and_stuff to add the details to achieve this - you can use Liquid in the notification template to conditionally show information.

Example:

{% if shipping_method.title contains "Free" %}
  This content will only show if the order shipping method has the word Free in it, for example "Free Shipping"
{% endif %}

Reference: https://help.shopify.com/en/manual/orders/notifications/email-variables#order-fulfillment

[swag_and_stuff]

thank you for your help!

[swag_and_stuff]

Thanks for your help guys, all sorted 🙂

[merakiplaza]

Do you know how can I add additional information, like I want to tell the customers that "The Tracking code will be available once the order is fulfilled and ready to ship" Can I do that?

[JoesIdeas]

@merakiplaza yes you can add any html or liquid in those templates. Just go to notifications then open up the template you want to edit, add your code in and then preview it to see how it looks.

In your case you'd probably do this: <p>The Tracking code will be available once the order is fulfilled and ready to ship.</p>

If you're not familiar with HTML, make sure you copy all the original code in there to a text file before you start editing, just in case you break something, you can easily revert to how it was before.

[merakiplaza]

Yes got it, Thank you so much

[lici]

你好我想知道邮件通知功能的情况，等会通知，是什么触发了这些邮件发送给买家？为什么？这些电子邮件什么时候会发送给买家？

期待你的答复