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Editing email notification text

Solved
swag_and_stuff
Tourist
3 0 1

Hi,

I am looking to edit the email text for items which are free delivery. Essentially these free delivery items are tickets and not physical items. Is there a way to differentiate the copy for items which have a delivery fee and those which don't?

 

I know you can edit for pick up or local?

 

Thanks in advance,

Accepted Solution (1)

Accepted Solutions
JoesIdeas
Shopify Expert
1692 146 435

This is an accepted solution.

@swag_and_stuff to add the details to achieve this - you can use Liquid in the notification template to conditionally show information.

Example:

{% if shipping_method.title contains "Free" %}
  This content will only show if the order shipping method has the word Free in it, for example "Free Shipping"
{% endif %}

 

Reference: https://help.shopify.com/en/manual/orders/notifications/email-variables#order-fulfillment

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people

View solution in original post

Replies 8 (8)
JHKCreate
Shopify Partner
3467 624 879

Hello!

Head to Settings -> Notifications -> Order Confirmation is where the email templates can be edited 

Hope this helps 🙂

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JoesIdeas
Shopify Expert
1692 146 435

This is an accepted solution.

@swag_and_stuff to add the details to achieve this - you can use Liquid in the notification template to conditionally show information.

Example:

{% if shipping_method.title contains "Free" %}
  This content will only show if the order shipping method has the word Free in it, for example "Free Shipping"
{% endif %}

 

Reference: https://help.shopify.com/en/manual/orders/notifications/email-variables#order-fulfillment

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
swag_and_stuff
Tourist
3 0 1
thank you for your help!
swag_and_stuff
Tourist
3 0 1

Thanks for your help guys, all sorted 🙂

merakiplaza
New Member
2 0 1

Do you know how can I add additional information, like I want to tell the customers that "The Tracking code will be available once the order is fulfilled and ready to ship" Can I do that?

JoesIdeas
Shopify Expert
1692 146 435

@merakiplaza yes you can add any html or liquid in those templates. Just go to notifications then open up the template you want to edit, add your code in and then preview it to see how it looks.

In your case you'd probably do this: <p>The Tracking code will be available once the order is fulfilled and ready to ship.</p>

If you're not familiar with HTML, make sure you copy all the original code in there to a text file before you start editing, just in case you break something, you can easily revert to how it was before.

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
merakiplaza
New Member
2 0 1

Yes got it, Thank you so much

lici
New Member
2 0 0

你好我想知道邮件通知功能的情况,等会通知,是什么触发了这些邮件发送给买家?为什么?这些电子邮件什么时候会发送给买家?

 

期待你的答复

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