Fraud analysis and TC-40 and SAFE

JacobBru
Visitor
1 0 0

Hi! I recently figured out about TC40 and SAFE notifications, that Visa & Master cards send to Payment providers, this info helps to avoid chargeback in the early stages. 

I was wondering if Shopify fraud analysis uses these notifications? 

Reply 1 (1)

JoesIdeas
Shopify Expert
2194 201 587

I ran a store for a few years and never received anything like this, but Shopify's built-in fraud analysis works pretty well. We only got chargebacks on a small % of orders marked "high risk", and never from "medium risk" so just filtering out high risk orders can be a good strategy.

 

If you want to get notified on medium / high risk orders Order Automator has a free feature that does that, can also auto cancel them if necessary.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks