How can I automate a thank you email after product purchase?

Zak_Thackery
New Member
4 0 0

Hey everyone,

I want to make an automation where a thank you email is automatically sent to someone after they purchase a specific product. How do I do that?

Replies 6 (6)

Asad-Mahmood
Explorer
44 6 6

Hi,

To do this task, access your admin panel, then navigate to Settings > Notifications > Customer Notifications > Order Processing. You can edit the email content from there.

Best regards,

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Zak_Thackery
New Member
4 0 0

Yeah, I understand that. But again I want a specific custom thank you email that only sends when a specific product is bought. 

Asad-Mahmood
Explorer
44 6 6

You can set up this automation using Shopify's built-in email marketing tool. Here are the steps you can follow:

  1. Go to your Shopify admin and click on "Marketing" in the left-hand menu, then select "Automations".

  2. Click "Create an automation" 

  3. Under "Trigger", select "Order created" and then checks if name equal "your specific product name" then send email

The flow will look like this 

 

AsadMahmood_0-1707259426922.png

 

Make sure to install shopify email app

 

If my solution has been helpful, you can consider supporting me via Buy Me a Coffee.
asadmahmood8470@gmail.com
Zak_Thackery
New Member
4 0 0

What condition is it for the product name? 

Zak_Thackery_0-1707335732196.png

 

Asad-Mahmood
Explorer
44 6 6

1- Click on order and select the option "order created"

2- then chef if name equals "enter your specific product name"

3- then Do this "send marketing email"


and when you click on send marketing email it will ask you to edit email template

If my solution has been helpful, you can consider supporting me via Buy Me a Coffee.
asadmahmood8470@gmail.com
Zak_Thackery
New Member
4 0 0

Right but for the name what name? There are many options when choosing a conditional step