How can I connect my online store to my Instagram professional account?

How can I connect my online store to my Instagram professional account?

ArtfulBWeaver
New Member
10 0 0

I am trying to connect my Shopify Store to my instagram professional account. I when through all the steps but when I get to the step to connect the instagram account i get this message.

 

The connected Business Manager doesn’t own any Instagram accounts connected to the Facebook Page. Add your Instagram account to the connected Business Manager and Facebook Page or learn more about

The connected Business Manager doesn’t own any Instagram accounts connected to the Facebook Page. Add your Instagram account to the connected Business Manager and Facebook Page or learn more about how to create a new business account on Instagram

 

 
My account is in my business manager and it is a business account. I am not sure what to do at this point. I just set up the facebook sales channel. Do I need to wait the 24-48 hours until that is approved before I can add instagram. 
Replies 2 (2)

Rein
Shopify Staff (Retired)
324 33 48

Hi, @ArtfulBWeaver 

 

Happy to help! Facebook and Instagram share the same vetting process as they are both owned by the same company. In this case, waiting 48 hours for the initial approval will allow you to then connect your business manager and start tagging products as needed. 

To learn more visit the Shopify Help Center or the Community Blog.

ArtfulBWeaver
New Member
10 0 0

Both facebook and insta have been linked and products have been approved for months but when i go into instagram instead of giving me a list of all 1400 products i can tag it only has 100 total