How can I display mockups instead of stock photos in my online store?

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First timer here! I have spent countless hours making mockups to display on my store, only to find out after clicking the thumbnail (which is a mockup) that it defers back to a stock photo. How do I get the mockups to display first? I tried looking within the community posts, but it seems like it needs to be addressed by a person looking at your site? No wonder I'm on the struggle bus, it looks like crap without a mockup 😫

Replies 7 (7)

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A mockup is a static design of a web page or application that features many of its final design elements but is not functional. A mockup is not as polished as a live page and typically includes some placeholder data. It's useful to breakdown each part of that definition.

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Ummm, maybe you didn't understand. I have a shopify store. I have uploaded
mockups, however when you click on the "thumbnail" to see more images, it
displays a shirt on a plain background. I have worked very hard on my
mockups and I dont understand why the mockup I created is displaying 2nd,
3rd and 4th. The point of the mockup is to be the first thing people see.
Not some generic shirt on a white background...

Shopify Staff
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Hi @danilynn352 


Would you be able to share a link to a page in question or some screenshots of where these thumbnails are located and what images you want to swap? 


Once we know what area of the website you are working on we will be able to help point you in the right direction. 

Shay | Social Care @ Shopify 
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Please see attachment...
Shopify Partner
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Hi @danilynn352, we can't see the attachment.

Please Like and Accept the solution if it is helpful.
Helping Shopify store owners increase their sales by developing a conversion-focused Shopify store. Hire Me | Get in Touch

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You should be able to drag and drop your new mock-up to position one (or whatever position you’d like).

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Check out, you will be able to download mockups with smart objects and thumbnails here.