Solved

How can I monitor real-time status of my ecommerce site?

shoptube56
Excursionist
22 0 7

Shopify throwing 500s all over admin.shopify.com and every other product page despite the status page saying everything is fine.  If I can't trust Shopify's own status pages, how do I check the real status?  I can setup a ping monitor or other synthetic transaction to hit shopify endpoints on a regular interval but this seems unnecessary. 

 

Screen shots with errors:

500-shopify-errors.pngshopify-error-504.png

Accepted Solution (1)

Jacqui
Community Moderator
186 25 339

This is an accepted solution.

Hey @shoptube56

 

Thank you for reaching out about this!

 

This issue impacting loading the admin has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting a new topic with as much detail as possible! Thank you for your patience.

Jacqui | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution 
- To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Jacqui
Community Moderator
186 25 339

This is an accepted solution.

Hey @shoptube56

 

Thank you for reaching out about this!

 

This issue impacting loading the admin has now been resolved. If you continue to experience any issues, please try clearing your cache before logging in, or let us know by posting a new topic with as much detail as possible! Thank you for your patience.

Jacqui | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution 
- To learn more visit the Shopify Help Center or the Shopify Blog