How to fix an A record that doesn't point correctly?

[crystalbk]

I'm not sure how to fix the A record. It looks like I have it updated in the third-party domain provider, but I'm still getting this message.

Here's what the DNS Records looked like when I was first getting this message.

I removed everything but what's left below, and I'm still getting the message. I've also tried deleting the A record that looks good and redoing it multiple times. Do I just need to be patient?

This is what the who.is report looks like.

Can anyone tell me the issue?

[SapientaDigital]

You may just need to wait for a bit more, until the DNS cache is cleared at you.

For me it's already working.

 

[Shay · Accepted solution]

Hi @crystalbk, 

Thank you for the screenshots showing your current DNS records. I understand you have some concerns about the domain not loading or seeing error messages. While I was able to successfully load the website, it redirected to: https://visionwoodwerx.com, I can see from the screenshot below that you have two A @ records, which will cause issues. You should only have one A record whose host name is "@" and the Shopify IP address in the content field: 23.227.38.65. 

Shopify Help Center | Connect a domain manually 

Changes to your DNS can take up to 48 hours to to finalize, you can use a third party DNS checker to confirm when the changes finish. I like to use: https://dnschecker.org. 

[crystalbk]

Thanks for the help!