How to pay for one store and let others go due to non-payment?

Magnum3
Visitor
1 0 0

I have multiple stories frozen due to none payment…I only want to keep one store. So my question is how do I pay the one I want keep and let the others go?

Reply 1 (1)

biznazz101
Shopify Partner
494 48 88

Not 100% sure, but if they are all under different emails you should be able to log in, then pay your balance for the single account (or check email for invoice from Shopify if you can't login)

If they are all under a single email address, then you might need to pay a certain amount of the balance before the account/stores will be unfrozen. But I am guessing.

Your best bet is to try and contact Shopify Support

Hope that helps!
@biznazz101 

Don't hesitate to reach out for more help with your store.
SEE OUR TASK STORE or check us out via our profile! FREE STORE AUDIT