How to resolve checkout issues and decrease cart abandonment?

How to resolve checkout issues and decrease cart abandonment?

haseebJoiya
Shopify Partner
46 1 0

Check the Store URL and I am facing checkout issue cart abndoned. Fix this or give me suggestions https://www.todosano.com/

Haseeb Aqdas
Reply 1 (1)

Victoria
Shopify Staff (Retired)
2398 162 290

Hi, @haseebJoiya.

 

Thanks for posting to the Shopify Community.

 

I navigated to your website www.todosano.com and was able to view your products and add items to the cart. I'd like to understand more clearly what issues customers are experiencing at checkout. 

 

Could you provide more information on the following:

 

  • Please share the specific issues impacting the checkout.
  • Are all customers running into this issue or certain customers?
  • Share a screenshot or video example.
  • Is the issue you're noticing that customers are adding items to cart and abandoning the cart?

 

The more information we can gather, the better I can assist you and share next steps and resources.

 

I look forward to your reply!

Victoria | Shopify 
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