I Forgot Previos Email But I add New Email in Shopify Already I want to login with New Email

MarkEvans
Visitor
1 0 0

Someone Hacked my First Email I add two Emails in Shopify Account But second email i have access i want help remove my first email which i use in ownership this email hacked
But second email is safe i want to login with that second email

Reply 1 (1)

Victor
Shopify Staff
2422 225 517

Hi @MarkEvans,

If you've had issues regarding your email address being hacked and are now unable to access your store, I would recommend contacting our support team and speaking to them about this as soon as possible. They can help to authenticate you on the store and can defer to our accounts team who can help you gain access again. As you're having difficulties logging into your store, you can choose the "Continue without logging in" option when prompted through our support router.

Victor | Social Care @ Shopify 
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