All things Shopify and commerce
Is anyone else getting logged out of your store and getting this after you've logged in?
yes, same here
yes they need to fix it i have work to do this is ridiculous we pay to much already with the price increase on subscriptions
Hi, @Razor1.
Thanks for reaching out and posting to the community.
Earlier today, Shopify received reports of general admin errors that affected merchants accessing and logging into their admin.
This issue has since been resolved by our developers and you should now be able to log in and access your admin as expected. Prior to logging in, it is recommended to clear your cache and cookies and completely reboot your browser.
We appreciate your patience and understanding as we worked to have this resolved for you.
If you continue to experience issues on your end, please reach out to our support via the Shopify Help Center so we can troubleshoot further.
I hope this helps!
Victoria | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Didn't work
Thanks for trying those troubleshooting methods, @Razor1.
I recommend creating a support request via the Shopify Help Center so our team can take a closer look and provide what next steps are appropriate.
To create a support request, please follow the steps listed below:
Victoria | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
same problem here.
how are we supposed to reach the help center if we can't log in for more than a few seconds ?
Did you figure this out?
Not really, the only way it worked was logging into one of the accounts via incognito on Chrome.
We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024A big shout out to all of the merchants who participated in our AMA with 2H Media: Holi...
By Jacqui Oct 21, 2024We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024