Merchant ID - Nets

[mirose]

How do I find my merchant ID when getting the Nets Payment (D2)? 

[Hank · Accepted solution]

Hi, @mirose,

Hank here from Shopify.

Can you tell me a bit more about why you are needing your Merchant ID, purely so I can ensure I have given you the correct information you require?

In some situations, we cannot provide this as it may not be the required information needed, but let me know, and I will gladly assist you further.

All the best,

Hank

[mirose]

[cid:D9E8E15F-A78E-4C57-92F4-F5FE7AEB1A1F-L0-001]
It requires this when trying to add a new payment method that includes the danish MobilePay.

[Hank]

Thank you for confirming.

What I will need to do is get a bit more information. Now as this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store.

Once you reply to that email, I will look into this further for you.

[Uberto]

Hello,

I require my Merchant ID number but this information cannot be found in the backend.

How do I go about requesting this?

Many thanks,

[Hank]

Thank you for reaching out about this, @Uberto.

To obtain your Merchant ID for tax purposes, account access would be required which is not available via the Community at this time. Please visit The Help Center and log in to your account to create a support request. Once logged in, search for a topic to try to assist you with this query, and you will see the option to continue to get to the live support teams below these topics.

Once the team has verified your account, they will be able to provide you with the information you require!