In recent weeks, when sending our website www.smokedfashionco.com in a text message it has started to show our product images instead of our social sharing image that I have updated on both my theme customization and the dashboard theme preferences. The image works when we share on social media, but shows product images when shared via text message. Is there a different place to change it for this?
I just sent your website as a text to myself. I see what you mean now. Okay, follow these instructions below. Btw, your instagram page is awesome. I hope this helps you.
This image is controlled by a meta tag called og:image. You can search it yourself via view source => search 'og:image'.
Now this is the share image: https://cdn.shopify.com/s/files/1/0552/0130/0658/files/DSCF4372_410c429e-83f5-4808-8c56-b6db4628ca89...
For messages, it is controlled by Android and Apple. There is no tool to update link previews
Ok, I am writing the steps below:
If it's correct and the preview can't be displayed, it's probably a cache issue. For fb, use debugger to clear cache.
For other platforms, just repost the link to clear cache. Most of the time, it should be alright if the tag is correct
If the above methods don't work, just google "sms link preview" or something similar. Google god provides all technical answers in the world