Multicurrency not working with manual payment method. So BIG ERROR in notification email

[juan3211]

I have a shop with multicurrency support. EUR, USD,... works.

But we have a big problem that shopify's chat doesn't solve.

If you activate manual payment method, for example, bank deposit, this is what happens:

1. our shop is USD

2. we make an order in EUR, checkout in EUR, but we select bank deposit and confirm order.

3. Shopify saves the order in orders' list with USD, and the confirmation email to our customer is in USD

How will the customer know how many EUR she/he will have to deposit in my account if she/he only gets total in USD in the confirmation email?

Please, solve this error, as I think that is not a improve or petition, it is a big error/bug in your system.

You already let us to make draft orders with different currency, but you forget about manual payment methods.

Hope your answer, thanks.

Any one with the same problem?

https://community.shopify.com/c/Shopify-APIs-and-SDKs/How-to-create-a-draft-order-with-a-different-c...

https://community.shopify.com/c/Shopify-APIs-and-SDKs/Set-currency-for-draft-order/m-p/1229537#M6918...

[juan3211]

Hi? Does "Shopify's support" support ?

[juan3211]

Any news?

[z4yd4]

I'm thinking of changing the money_with_currency in the notification template to WITHOUT using the Translate and addapt app

<td class="subtotal-line__value">
<strong>{{ total_price | money_without_currency }}€ (or EUR)</strong>

[juan3211]

not work, sorry. Where is shopify support?

[z4yd4]

Well I need to change the EUR sign to PLN and this changed only the TOTAL value sign, but the EURO sign is still visible on 4 other places. 😕

[z4yd4]

Ah yes, you are right. I've only changed the sign but the ammount stayed in the other currency.
When using Shopify Payments everything is fine, only those manual methods are shown in the store currency and not market currency 😕 
Hope they do something about it soon