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Multiple discount at checkout

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TrendX
Tourist
12 0 34

Hello, I am having an issue here. I have a promotion running on automatic discount (its 10% off every 2nd product) and I definitely want to keep this promotion (like forever). Besides that I give my customers various discount codes, but when they go to checkout, they get an error messages that they cannot apply more than one discount.  In automatic discount it says that it can't combine with other discounts - but there is nowhere to change this setting. So my question is - where and how do I change this setting? 

Thanks a lot! 🙂 

Accepted Solution (1)

Accepted Solutions
Trevor
Community Moderator
Community Moderator
3223 436 751

This is an accepted solution.

Hey, everyone!


Thank you @Darius90 for highlighting the very exciting news about Discount Combinations! I can confirm this feature is in the works and will be rolled out to all eligible merchants in the near future.

 

While I can't provide an exact date this will be available, I will be sure to follow up as soon as I have further information to share! 

 

You can view more information by reviewing our announcement and Help Center article

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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Replies 591 (591)
Trevor
Community Moderator
Community Moderator
3223 436 751

At this time, Shopify doesn't currently offer "stackable" discounts in that, only one discount code can be used per order. That said, I know this is a wanted feature by many and something I'd love to see added to the platform. For this, I've gone ahead and added your vote to the existing feature request to show our teams there is further interest in implementing this in a future update. 

 

In the meantime, if you're subscribed to the Shopify plan, then you could consider offering your customers a gift card with the balance of the discount code you wish to offer them. Alternatively, you could partially refund their orders or use apps like Locksmith to lock down specific marked down products so that only your preferred customers can access the discounted prices. 

 

If there's anything else I can help with please don't hesitate to reply back and I'll happily help out!

 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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Personallypaws1
Tourist
7 0 30

Hi Peter

I am also interested in this option.  I would like to be able to offer an automatic discount at quantity breaks combined with an additional fixed or percent off discount.  Presently I have to offer my product quantity discounts by using variants...12/pk, 6/pk, 3/pk etc .  however as my business grows this is really making inventory tracking impossible.  My site is www.Personallypaws.com.  If I use the automatic discount at these quantities my customers are not allowed to take an additional say 5% off or $10 off orders of more than $100 etc.  I love shopify and the advances it has been making however I am sure this one that is definitely on the wish list by many.    Please add me to the list!  

Trevor
Community Moderator
Community Moderator
3223 436 751

Hey, @Personallypaws1!

 

Thank you for sharing why this would be important to you and your business! I've gone ahead and added your vote to the existing feature request. 

 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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Judy1
New Member
1 0 26

I also want to vote for adding multiple/stacked automatic discounts. I currently have some specials on one of my ranges that includes buying a bundle of products for a set price, a few buy x get y free or buy 6 for the price of 5 (on different products), and a spend X get product Y for only Z. Because it affects different products, I need to be able to create the promotions as automatic promotions rather than setting up multiple coupon codes and letting my customer place multiple orders instead of 1 order.

Trevor
Community Moderator
Community Moderator
3223 436 751

Hey, @Judy1!

 

Thank you for taking the time to express your feedback! I've gone ahead and added your name to our existing feature request so that our product teams know there is further interest in getting this feature added. In the meantime, you could look into using one of the tiered pricing apps as they should help with getting this setup for your business. 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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vbPLUS
Tourist
3 0 65

You should really push to have this implemented.

 

Every store offers multiple discounts during a month. BXGX, % OFF, etc. Not having this option hurts our businesses.

 

You can add mine and every other shopify client to your list of wanting this, but this IS a needed feature for many accounts to properly function.

 

Thank you,

Dan

Trevor
Community Moderator
Community Moderator
3223 436 751

Hey, @vbPLUS!

 

I appreciate you voicing your feedback on this. If I had a magic wand to get this implemented, I would, however, the best thing I can do is add your vote to the existing feature request. While I can't provide timelines on the feature request, I can say that our teams review these requests daily, to see how implementing this would affect other areas of the platform, and what resources we'll need to get this created. Hopefully, this is something we can launch in the near future to better assist you and all other merchants that require these discount features. 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

dave41
Tourist
7 0 14

 

It would be great if multiple discounts can be implemented.

I want to create a discount code for products when we attend an industry event. Then offer free shipping as well to have the consumer come to our facility to pick it up. 

tarabalcom
Tourist
3 0 38

I also find it odd and a little disappointing that Shopify won't allow customers to stack discounts - as most online retailers I use do. If I want to allow all my email subscribers to use a free shipping code, but then I have a rewards program where they are earning % or $ off their future purchases, it does them no use to earn them if they will have to pay for shipping when they go to use their discount codes. You can "add me to the list" of people who need to allow multiple discounts.

Trevor
Community Moderator
Community Moderator
3223 436 751

Hey, @dave41 & @tarabalcom!

 

No news on this front yet I'm afraid, however, I can absolutely get your feedback added to our existing feature request. We have received a large volume of requests for this feature which does allow for it to become a possibility sooner. That said, these type of features can take some time to create, test, and fully launch so as soon as we have further information on this then we'll be sure to get our Announcement page updated. 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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Anthony_Jackson
Shopify Partner
245 2 11

If you want to discount products and shows discount price on all page, our app is the best choice. Don't forget to install Discount Master. It's helpful for sure.

vbPLUS
Tourist
3 0 65

these are the same brush off answers that have been given for years, any google search will show that.

 

Even the automated discount section does not include the amount of options that the discount code section has.

 

This is nothing more then Shopify placing their customers (us) in a position to have to pay extra, unneeded fees for their affiliate store apps or techs! How many of your "affiliate partners" popped in here offering discount apps built specifically for Shopify?

 

since there's "no news from the front", the easiest question to ask is: Why can we hire one of your Shopify techs to build a custom app, or we can pay monthly for one of the Shopify store apps but Shopify, which is a making a killing off of our businesses, cannot use one of their own techs to build a direct patch?

 

Again, the answer is above! This is nothing more then greed and lack of respect for their customers on Shopify's end. Because the program is there and they could easily under a week have the option adjusted and tested. How do I know this: One of our companies has hired one of your techs to build us a custom discount app for our shopify store, which will include unlimited discounts and options for discounts. If your tech can do it for us, then your tech can do if for your internal system 😉

tarabalcom
Tourist
3 0 38

@vbPLUS wrote:

This is nothing more then Shopify placing their customers (us) in a position to have to pay extra, unneeded fees for their affiliate store apps or techs! How many of your "affiliate partners" popped in here offering discount apps built specifically for Shopify?

 

Again, the answer is above! This is nothing more then greed and lack of respect for their customers on Shopify's end. Because the program is there and they could easily under a week have the option adjusted and tested. How do I know this: One of our companies has hired one of your techs to build us a custom discount app for our shopify store, which will include unlimited discounts and options for discounts. If your tech can do it for us, then your tech can do if for your internal system 😉


Well said @vbPLUS! I am just getting my business online and trying not to be nicked-and-dimed out of business before I even start. Shopify seems like a great option of you have a crazy, active and thriving business that can afford to pay for every little convenience. Good luck if you're just getting started and don't have the capital to throw at simple, "why isn't this a default function?" kind of options. 

aj007
Excursionist
33 0 68

Please add my vote for multiple discounts per order. My reasons are the same as the original post in this thread:

  • Forever: Auto discount if purchase >1 product
  • Occasionally: % off discount codes (promos) at various times of the year
Risa
Shopify Partner
327 16 37

Hi there,

 

App Selly can offer multiple discounts per order.

 

https://apps.shopify.com/selly

 

Let's check it out.

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
bedwards59
New Member
1 0 3

Hi,

Please add our request to have this feature.  We currently have 3 levels of customers (retail, wholesale, distributor).  The different price breaks are enabled by applying automatic discounts to each level of customer.  We need the ability to also offer store wide sales where a coupon code could be applied at the checkout.  We can't currently do this because it is considered a stacking discount.

Thanks,

Bill

Trevor
Community Moderator
Community Moderator
3223 436 751

@bedwards59 

 

Thank you for expressing your feedback and a great use case for why this would benefit you and your business. I've added your feedback, and vote to the exiting ballot. 

 

Thanks again!

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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 - Was your question answered? Mark it as an Accepted Solution
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Anthony_Jackson
Shopify Partner
245 2 11

You can show a discount Buy 1st product X to get 2nd product X off 10% with our upsell app

Nutracelle
Tourist
5 0 4

This X 1000.