Need help with renewing expired domain on e-commerce platform?

Stephanie1231 · ‎11-08-2023

HOW DO I GET SUPPORT FROM SHOPIFY? THE HELP CENTER IS SENDING ME IN CIRCLES FOR 4 HOURS AND I NEED SUPPORT TO HELP ME RENEW MY DOMAIN THAT EXPIRED TODAY. THERE IS NO EMAIL, CHAT, OR PLACE TO OPEN A TICKET. SO FRUSTRATED!!!!!!!! THIS IS UNACCEPTABLE. PLEASE HELP ME TO GET THE HELP I NEED ASAP?

Cart_Whisper-AB · ‎11-09-2023

Hi

To contact Shopify support you need to go to Shopify Help Center and see the assistant to start the chat, once you start the chat and you are not happy with the response there should be an option to say, "I still need help" which should help you route to a person.

Alternatively you can email then on support@shopify.com

I hope that helps.

Ab

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Need help with renewing expired domain on e-commerce platform?

Need help with renewing expired domain on e-commerce platform?

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