FROM CACHE - en_header

"Thank You" page URL

ggee9227
Tourist
5 0 0

How do I come up with my "Thank You" page URL? I need to send it to an app support guy because the app is not tracking conversions (sales). HeeeLppp!

Replies 44 (44)
Max
Shopify Staff
Shopify Staff
583 19 88

Hi, @ggee9227 

 

This is Max from the Shopify Team.

 

Each order creates it's own unique "Thank You" page we call this the order status page. It can be revisited by customers at a later date.  Are you still having trouble tracking order details on your shop? If so, these docs might point you in the right direction:

 

If not, let us know some more details. What app are you trying to enable? Where are you trying to review these conversion details?

 

Cheers,
Max
support@shopify.com

Max | Social Care @ Shopify
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Rion
New Member
2 0 3

Need the same info. Right now I'm trying to set up a funnel on Hotjar. Need to drop a JS Snippet in to fire goal.  You'd need the same snippet to set up goals in GA or Tag manager though.

fonko
Shopify Partner
7 0 2

i also need to set some custom script to redirect customers to a thankyou page. My  payment option is pagseguro which has a specific "boleto" that customers need to print in order to pay, and this is not going to a thnk you page so my facebook ads are running very low on optimization!!! please help!!! how can i redirect to the correct thankyou page??

 

Tony_Doppeltree
Tourist
4 0 13

I need the same info as well so I can track purchase conversion in Google Analytics (GA).

 

GA is asking me to identify purchase conversion by:

 

Page URL >>> contains >>> [USER INPUT] . What do I need to include for [INPUT]?

 

Screenshot 2019-10-02 15.11.52.png

REDKEYUSB
Tourist
5 0 14

Come on shopify, can we get some clear guidance on this? We are subscribing to this service, there are literally dozens of versions of this same question on this forum. Store owners need to track thank you page hits for tracking on google ads. If the URL changes every time then this is unusable for google, we need a simple solution. 

HandHugs
Shopify Expert
189 1 51

There is no one URL for this because each order thank you page is unique - If you want to do this in HotJar you can set it up as "Contains" and then put "/orders/" in the input field. That will ping every time someone sees the thank you page - either immediately after they checkout or if they click the View your order button in their email confirmation.

SiteSpeedShop
Tourist
4 0 2

This is huge progress but let me ask you this.  You say it will ping when the thank you page appears but ALSO when they click on the link in their email confirmation.  If a customer opens the email, then will that report two separate sales for me and duplicate the value on my funnel or will it realize it already pinged that order?

HandHugs
Shopify Expert
189 1 51

It won't happen when they open the email but if they click the link IN the email itself, it might - you may be able to set up tracking in  your GA to track only unique visits?

Pazeña
Shopify Partner
3 0 2

I also need an url for the thank you page or order confirmation page for creating an audience in Connectio. Thank you

Pazeña
Shopify Partner
3 0 2

I would also need an url for the thank you page or maybe the order confirmation in order to create an audience in Connectio. Thank you

danieltpc
New Member
1 0 4

Hi, I'm trying to set a GA Funnel step.  Where can I find the URL for my thank you page?

Thanks
DanielScreen Shot 2020-04-26 at 7.13.47 PM.png

HandHugs
Shopify Expert
189 1 51
As far as I know, You can't 😞 the url is unique to each purchase.
josiemcgraw
Tourist
6 0 3

Do I need to create a custom Thank you page on my own and then link it to the final check out page somehow? If so, please advise steps on implementing that. 

 

If not, what do you suggest for Google analytics goal tracking—since there isn't a standard Shopify Thank you Page?

 

Options are: 'Equals to', 'Begins with' and 'Regular expressions'. (screenshot below)

 

Then, which URL do you suggest to use?

/thank_you

/thankyou

/thank-you

 

All of these are not able to be verified by GA. Rendering the Goal useless. 

 

So I have added /checkout but that won't provide accurate data as people abandon carts.

 

Please advise. Thank you!

 

Screen Shot 2020-05-01 at 4.06.22 pm.png

 

HandHugs
Shopify Expert
189 1 51
savanna_t
Excursionist
26 1 12

Same question... working in Google Analytics and don't know what to put in the Goal details field.  Anyone know what works since the order confirmation URL's are specific to each order?

 

Screen Shot 2020-05-16 at 3.15.39 PM.png

HandHugs
Shopify Expert
189 1 51
Contains "/orders/" should work
savanna_t
Excursionist
26 1 12

Thank you for the reply... in Google Analytics there isn't any "contains"... only options are:  Equals to, Begins with, and Regular expression

 

Do you know which one I should select?

 

Screen Shot 2020-05-16 at 9.15.34 PM.png

DBooker
New Member
2 0 0

There is no "contains" in Google Analytics. Looks like we need an actual URL

JonWright
Shopify Partner
818 123 353

I use Equal to '/checkout/thank_you' which works and tallies with the actually orders in Shopify.

If helpful then please Like and Accept Solution

Owner of Neuralcandy Shopify Agency