Refund subscription

Mar9
New Member
1 0 0

Hello everyone my Shopify subscription was canceled by me 2 days ago. Today I saw my account and $62 the plan I was in were taken out by Shopify . If I could get my refund back

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Victor
Shopify Staff
Shopify Staff
1078 94 240

Hi @Mar9,

If you are not sure what this $62 charge is for, and would like to inquire about a refund, I would recommend reaching out to our support team directly so that you can be authenticated in the store and your options can be explored. Our team will then be able to tell you what this $62 charge is related to and if you are eligible for any sort of refund.

Victor | Social Care @ Shopify 
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