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Hi guys. Is there a way to delete or remove old tags from the big "view all tags" list ?
Thanks
Solved! Go to the solution
I've shipped you an email!
Chat soon!
Trevor | Community Moderator @ Shopify
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seems I've got tags remaining on my site despite not having any products under them
Would appreciate some assistance! Thank you.
I did not receive email, however tags are removed.
I have the same problem here. I removed tags from products, but they are still showing on the filters. Please let me know if you can clear my site cache as well.
Thanks!
Strange! The email was sent to the same email you use on your forums account. It may have ended up in your junk/spam, or there is a chance it didn't successfully arrive into your mailbox. Nevertheless, I'm happy to hear that it's been resolved!
I've sent both of you an email. If you don't receive it, let me know!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I am also having the same issues, Could I get a flush as well? Thanks!
Absolutely! I've sent you an email!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I am having the same issue, I have removed all tags from my products but they are still offering the option to sort using those removed tags!
Cheers
I've shipped you an email!
Chat soon!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
@Trevor I'm having the same issue unfortunately, would you be able to help me get that fixed?
Thank you!
Hello im having issues of removing all my tags
Sure thing! I've shipped you both an email.
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hey @Trevor - same problem with my account. Removed all tags from all products, all the tags are still in my tags list and I'd like them cleared so I can set up new ones.
hello ive removed all tags from my site as well peter can u help me out
i am too having the same issue with caching and tags showing on my website even though im not using them.
Are you able to flush my store caching as well?
thanks
@tryhardDOTcool @BlueLights22 @DreamReady
I've shipped each of you an email!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
I am also facing the same issue.
I have performed the steps that you have posted previously, but unfortunately the tags seem to be still on the cache.
Can you help me as well?
Kind Regards,
Done and done!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Could you send me one of those emails as well. Our site isn't live yet, but any tag we have ever put in appears in the drop down list no matter what is attached to each product.
Hello,
the same happens to me, can i have the email please?
Thanks.
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