Since April 3rd, 25% of my sales in Google Analytics attributed to /checkout/contact_information?refresh_count=1 in Direct Traffic

Jordan_L
Trailblazer
216 1 110

Since April 3rd, I've noticed that around 25% of my sales are being attributed to a new page in Shopify.

The page is: /checkout/contact_information?refresh_count=1 under Direct Traffic in Google Analytics

My conversion rates between it seems all my channels are down 15-30%, but this page has a 75% conversion rate. Overall my conversion rate is roughly the same, but this page is messing up my stats.

Anyone else have this problem?

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Jordan_L
Trailblazer
216 1 110

I was told that this issue was somewhat related to me requiring phone number on Shopify checkout, but not requiring Phone number on paypal checkout.

That + shopify had some bad tracking.

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MaddyBee
New Member
1 0 0

Hi there, did changing your PayPal checkout settings solve the problem?

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