SMS Notification not working

AdamMilkFoods
New Member
6 0 0

I have purchased shopify plan and completed developing my store. I am trying to send SMS notification to users and it fails to work. I have tried all the solutions provided in previous similar posts but I am unable to receive SMS alerts. I have even tried different numbers none of them seem to be working. My store is going live in a day, I need help.

Replies 7 (7)
AdamMilkFoods
New Member
6 0 0

How do I get Shopify Experts to respond to my queries? There is no way to call them and there is no other way of getting support other than posting on community.

AdamMilkFoods
New Member
6 0 0

I am still waiting for a reply. What does one have to do to get help here?

AdamMilkFoods
New Member
6 0 0

How do I reach shopify support?

AdamMilkFoods
New Member
6 0 0

I am really frustrated with the lack of support and the delay in making my store live. How do I get help from Shopify?

magecomp
Shopify Partner
48 4 6

Hello @AdamMilkFoods 

You should try third party apps like https://apps.shopify.com/mage-whatsapp-bot?

It has SMS send functionality to customers and to merchant as well.

 

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Suricata
Excursionist
20 0 5

Did you find any solution to this? I have the same problem. Shopify lets the customer enter phone number to receive notifications but no notifications arrive... Sure there are apps for this but if Shopify has this function, shouldn't it work?

toehugger
New Member
1 0 0

Has there been any resolution to this, I have the same issue.