Why am I getting errors when creating a new discount code?

Why am I getting errors when creating a new discount code?

GEARRAX24
Visitor
1 0 0

I am trying to add a discount code and have been receiving 3 errors. 

 

The website currently has 5+ active discount codes that I have made. Now when I am trying to add another code it is giving me these 3 errors:

  • applies_on_subscription field is not permitted without the shop using subscriptions.
  • applies_on_one_time_purchase field is not permitted without the shop using subscriptions.
  • recurring_cycle_limit field is not permitted without the shop using subscriptions.

 

Screenshot 2024-01-05 at 9.48.21 AM.png

 

Someone suggested that I may have a subscription app, but I don't know which app it would be. My products I am selling are not subscription products, they are physical goods. Here are all the apps that are installed:

 

Screenshot 2024-01-05 at 10.44.12 AM.png

 

And here are all the apps that were installed but have been removed.

 

Screenshot 2024-01-05 at 10.44.19 AM.png

 

 Thanks in advance for any help.

  

Replies 5 (5)

Andyk63
Visitor
2 0 0

I am having the same issue. I also only sell physical products and dont have any of the same apps you are using.

gmgomess_ld
Shopify Partner
1 0 0

Same issue here

Aishwarya12
Visitor
1 0 0

If you're seeing errors when creating a discount code, it could be due to a few reasons:

  • The code may already exist
  • Special characters in the code name
  • Exceeding the limit of 20,000,000 unique codes (Try to delete expired discount codes)(This works for me)

testamentcoffee
Tourist
7 1 1

Same issue here. This happened only after I uninstalled the Seal Subscriptions app. Now, I can't add or edit any subscriptions.

testamentcoffee
Tourist
7 1 1

I was able to get around this by reinstalling Seal Subscriptions and disabling subscriptions in the app. Also, without the application installed, it caused me to have 73,000 Javascript errors on the discount page. 

testamentcoffee_0-1710900638236.png