Why are there active carts with no visitors on my online store?

sinlyint
Tourist
10 0 2

Since two weeks ago every 10 min or so I've been getting multiple active carts when there are no visitors in the store at the time. Those carts does not show at the add to carts in Analytics. 

On the live view there are "Active cart" graphs rise and the visitors counter shows 0, these carts does not show in Analytics.

Does anyone have a solution to this issue? 

 

Replies 7 (7)

sinlyint
Tourist
10 0 2

Anybody know this fake carts issue??

Defnasty
New Member
4 0 0

Happening to me too. I have 865 Active Carts right now. 

pingywon
Excursionist
12 0 4

Anyone ever get an answer on this? I am seeing the same thing.

Panko
Visitor
2 0 1

It has been happening to me too. The weird part is that I can see activity (albeit minor, just one bar) in the real time page views within a minute, but it says I have 0 visitors. At the same time there are supposedly two people checking out. However, like you, none of this is showing up in the statistics. I'm unsure how to resolve this either - thought I'd respond in solidarity! 

nooneknows
Visitor
3 0 0

Same here. Many active carts but at the same time no visitors. Someone here have the solution for this issue?

pingywon
Excursionist
12 0 4
For me it eventually just went away on its own in a couple days and never
returned.

Good luck

superamazing
Visitor
2 0 0

You possibly add your shopping cart link to Google Merchant Center.

I guess this is Google Merchant Center who does this for some reasons.