Solved

Why are unknown people asking for access to my new online store?

Pche9
Visitor
2 0 0

Hello, I just opened a new Shopify account and I am getting 20 or so visitors at around 12 am to 5 am and 2 people I do not know are asking for access to my Shopify account. This would make sense if I had a big store that is known to the public but I have not advertised what so ever for the store. So I am kind of scared of what’s happening and why it’s happening. It would be amazing if you guys could explain and if you knew what is happening because I am just in a state of panic right now. 
Thank you!

Accepted Solution (1)

Developer-G
Shopify Partner
3079 604 857

This is an accepted solution.

Hello @Pche9 ,

 

Visitors are fine but ignore the peoples who is asking for store access.

To know more about collaborator access, you can read the details here
https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

 

Thanks 
 

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter

View solution in original post

Replies 2 (2)

Developer-G
Shopify Partner
3079 604 857

This is an accepted solution.

Hello @Pche9 ,

 

Visitors are fine but ignore the peoples who is asking for store access.

To know more about collaborator access, you can read the details here
https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

 

Thanks 
 

- If helpful then please Like and Accept Solution.
- Want to modify or custom changes or bug fix on store Hire me.
- Email: guleriathakur43@gmail.com - Skype: navrocks1 ,
- Try GEMPAGES a great page builder
-Advance Search Filter
Pche9
Visitor
2 0 0

Thank you so much I was so worried but do you know how there are so many visitors because there is no reason to come to my store I haven’t done any advertising and made it 3 days ago and the visits are from 12 am to 5 am