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My customers can’t add more than one product to their cart. I have had so many people complaining of this issue, please help!
Hi @InBetweenCo
Please go to your Online store > Themes > Customize > Products > Default products > in Product information, click + Add block > Quantity selector
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Could you share your store link to check?
- Solved it? Hit Like and Accept solution! ❤️Buy Me Coffee❤️
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.
Please share your product URL, theme name, and version to diagnose.
I have a similar issue. When you try to add more than a quantity of 1 to the cart an error pops up saying there are 1677 in stock (example number) please add less than this. This happens when only adding 2 or 3.
plz share URL and video for reference to check
Screen Capture...
Hi @qsms2019
Seems this is a setting of your current theme can you share the theme name you are using.
Request you to check all the setting available in your theme.
Thanks. Theme: Galleria version 2.1
Interestingly it is not happening on all products. I've checked settings on products for tracking inventory and continuing to sell when out of inventory and all settings are the same across all products so can't find logic on why it's happening on some and not others.
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