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Why can't I enter a complete US contact number in my store details?

Az001
Visitor
1 0 0

So my store is registered in US, but i am unable to enter complete US Contact No in store details i.e. with "+1" code. Msg pops out stating "Phone must have 10 Digits". Whereas it will make it 12 including + and 1.

 

If anyone could help ?Screen Shot 2024-02-01 at 12.46.44 AM.png

 

Accepted Solution (1)

Greta
Shopify Staff
1105 118 140

This is an accepted solution.

Hi there, @Az001!

 

Thanks for your post. As @Uhrick mentioned, you can simply enter the phone number without the +1. You'll just need to include the 3 digit area code and the 7 digit phone number.

 

Please let me know if you have any other questions!

Greta | Shopify 
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Replies 2 (2)

Uhrick
Shopify Partner
431 68 93

hello az001,

 

if it is registered in the us, won't it already consider the +1 as something that should exist without you having to write it?

Shopify Developer
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Was my answer helpful to you? Please like or mark as solution

Greta
Shopify Staff
1105 118 140

This is an accepted solution.

Hi there, @Az001!

 

Thanks for your post. As @Uhrick mentioned, you can simply enter the phone number without the +1. You'll just need to include the 3 digit area code and the 7 digit phone number.

 

Please let me know if you have any other questions!

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog