Re: error login the store

Why can't I log into my store due to a technical issue?

easylifealdhafa
Visitor
1 0 0

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Replies 2 (2)

RamonRoyo
Shopify Partner
8 0 6

Hey! Mine seems to be working. It's down for some people tho.

Check this page https://www.shopifystatus.com/ it shows an identified error.

 

Some merchants are unable to log in to their Shopify Admin

Ramon Royo | Freelancer - Shopify Lover
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Victoria
Shopify Staff
2261 154 260

Hi, @easylifealdhafa.

 

Thanks for reaching out!

 

Shopify experienced an issue earlier where merchants were unable to login to the admin of their store. Our developers have since resolved the issue and you should now be able to regain access to your Shopify admin. You can view our Shopify Store Status page for active issues on the platform or if our systems are functioning as expected. 

 

Before logging in I recommend clearing your cookies and cache, rebooting your browser and proceed to logging in. If you have questions that are account specific and require our team to take a closer look you can reach out to our Live Support team via chat, email or scheduling a callback for phone support.

Victoria | Shopify 
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