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Why did my online store suddenly stop working?

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Why did my online store suddenly stop working?

KhallP
Excursionist
63 0 11

This morning I was working in my store and everything was ok, after +/- 8 hours this happened to me:

 

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the store sections simply stopped loading and the site itself won't let me inspect the html

 

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To top it off, the store is crashing successively, this happened out of nowhere, I had a beautiful store, I'm super disappointed, can anyone tell me if it's really Shopify's mistake?

 

My website: https://bellaartecosmeticos.com/

Accepted Solution (1)

StephensWorld
Shopify Partner
1400 174 371

This is an accepted solution.

This is most likely an issue with custom coding, or using third-party widgets that are taking too long to load. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

View solution in original post

Replies 4 (4)

StephensWorld
Shopify Partner
1400 174 371

This is an accepted solution.

This is most likely an issue with custom coding, or using third-party widgets that are taking too long to load. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

KhallP
Excursionist
63 0 11

sure? because I can't even view the sections in the Shopify editor itself, but as you can see they are there, not to mention that since the last time I used the store (and everything was fine) I haven't changed any code or installed any apps

 

Capturar.JPG

KhallP
Excursionist
63 0 11

and the editor itself also crashes

 

Capturar.JPG

StephensWorld
Shopify Partner
1400 174 371

It seems to be working now, when I visit your site as a customer. Try again, and see if it's working on your end.

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca