Why does a 'Buy It Now' error appear in my checkout process?

Why does a 'Buy It Now' error appear in my checkout process?

LukeM1
Visitor
3 0 0

Whenever I hit " Buy It Now", an error message pops up. Ive tried enabling the checkout but I cant find it.Screenshot 2023-10-17 10.01.22 AM.png

Replies 6 (6)

theycallmemakka
Shopify Partner
1558 355 381

Hi @LukeM1 

 

Can you provide me with the link to you store? So that i can review it and provide solutions accordingly.

 

Thank you

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theycallmemakka
Shopify Partner
1558 355 381

Hi @LukeM1 ,

 

This is because you are on preview mode. You should be able to checkout when you are out from preview mode.

 

Can you once try opening the store from here?

makkaomakka_0-1697561890026.png

 

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LukeM1
Visitor
3 0 0

I tried that and it didnt work. Do I need a domain first?

 

The website link not on preview mode: https://9e207f-2.myshopify.com/

theycallmemakka
Shopify Partner
1558 355 381

Can you give password to this? And have u already bought a subscription?

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Victoria
Shopify Staff
2275 154 262

Hi, @LukeM1.

 

Welcome to the Shopify Community!

 

I understand you're receiving an error message when clicking the Buy it now button, as it redirects you to the page you've shared. 

 

As @theycallmemakka has mentioned, this error message occurs when you're in Preview mode. This is expected behavior when previewing the storefront on .shopifypreview.com. The checkout will not load, either through the cart > checkout or via the Buy it now button. Instead, you can use the theme Preview URL for it to work. Please see the screenshot example below.

 

Let us know if this helps!

Victoria | Shopify 
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