Why does my cart not clear after logging out?

Why does my cart not clear after logging out?

Shopify Partner
85 0 8

Greetings, i noticed that when i logout from my account in the store the products that i had remain in the cart and after the logout, does anyone knows why this happen?


Thanks in advance

Reply 1 (1)

Shopify Staff
1874 211 336

Hey there, @mpatsia. Thanks for reaching out to the Shopify Community with your question!


This behaviour is likely happening to help customers who visited your store, and filled their carts, completed their purchase more easily upon returning to your store. This helps with order conversations, and also helps improve the buyer experience!


I hope that information is helpful! Definitely let me know if I misunderstood your question!

Imogen | Social Care @ Shopify 
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