Why does my online store deactivate daily?

wesellstocks
Visitor
1 0 0

Hello all 

My Shopify store is deactivated daily. I already purchased the yearly basic subscription.so what is the problem with this. can you please  guide me about this problem

 

Reply 1 (1)

Lana
Shopify Staff (Retired)
849 77 109

Hello, @wesellstocks!

 

Could you tell me more about how it gets deactivated?

 

Are you getting any messages from us, like an email regarding the store? If you're not sure, please also check in your spam/junk folder, as some of our emails may end up there. 

 

In the meantime, please see our post in the Community here containing some potential reasons your store may be unavailable.

Lana | Social Care @ Shopify
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