Why does my product have a 100% bounce rate on mydealhouse.de?

Mydealhouse_
Tourist
4 0 1

Liebe Community! 

mich habe ein Produkt in meinem Shop mit 100% Absprungrate. Hier der Link zum Produkt:

 

Die Seite heißt mydealhouse.de und es geht um das Hundebett: 

 

https://www.mydealhouse.de/products/dogocat-hundebett-katzenbett

 

Ich bewerbe das Produkt über Facebook aber die ganzen Besucher weisen eine Sitzungsdauer von 00:00:00 auf und daher auch eine Absprungrate von 100%. Kann mir jemand sagen woran das liegt? 

Vielen Dank für euere rasche Hilfe & LG

Replies 3 (3)

Andrew
Shopify Staff (Retired)
1746 173 318

Hi @Mydealhouse_

While there is a German Shopify Community, I would be happy to support you in English if you'd like to continue in this thread!

I look forward to hearing from you. 

To learn more visit the Shopify Help Center or the Community Blog.

Mydealhouse_
Tourist
4 0 1

Hey Andrew! Sure we can go on in english. Can you please help me?

Andrew
Shopify Staff (Retired)
1746 173 318

I'd be happy to! I translated your question from German to English, and from what I've understood, you have a single product page in your shop that is getting a 100% bounce rate.

Looking at the link, I don't see anything that would divert people away from the page. However, you've mentioned that you are promoting the product on Facebook: are all your visitors coming from Facebook adverts? If so, the issue may lie with the ad itself. Have you been able to test the advert out for yourself?

To learn more visit the Shopify Help Center or the Community Blog.