Why does my website look different outside of Shopify?

Why does my website look different outside of Shopify?

BenCarignan
Visitor
1 0 0

I finished my Shopify website, on Shopify the website looks good and how I wanted it to but when I click view store or search my website it looks nothing close to what is on Shopify it looks like all shapes, lines, and magnify glasses. My website is http://muscletouch.net if anyone knows how to help it would be greatly appreciated 

Reply 1 (1)

Blair
Shopify Staff
2036 264 239

Hi @BenCarignan,

 

Thank you for reaching out to the Community. I'm happy to provide some assistance with your theme, to ensure this gets resolved. To confirm I'm fully understanding, have you recently had any customizations completed within your theme?

 

If you haven't done so already, I'd encourage you to install a fresh copy of your current theme and/or a free Shopify theme into your shop to see if the issue persists. This will allow us to determine whether or not those errors are caused from some changes that may have been made to the themes code and/or other customizations. 

 

If after downloading a fresh copy the error persists, please feel free to connect with us directly. This will allow our support team to investigate further as we wouldn't have access to any account details through the Community. 

 

To connect, you can: 

 

  • Head over to our Help Center
  • Enter into the chat box Contact Support.
  • Log into your shop.
  • Select one of the available support options.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog