Why is my CNAME record change in the Domains section not working?

Why is my CNAME record change in the Domains section not working?

chrissss
New Member
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I noticed I had an error message in my "Domains" section of Shopify that instructed me to add shops.myshopify.com. as the CNAME record for my store.  As others have mentioned, no changes were made to trigger the message.  When I went in to make the requested changes in GoDaddy, it stated "Record data is invalid".I then noticed I already had two of these CNAME records added (shops.myshopify.com.)

 

Do I need to delete one of these two? Add something else?  Basically I'm confused what is triggering the error and why it isn't allowing me to fix it.  Furthermore, when using a DNS propagation checker, my CNAME is being returned as "n.ssl.shopify.com"

 

Thanks!

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