Why is my contact form not submitting on my website?

Nutramedia
New Member
9 0 0

I am working on a site: https://infinisnutrition.com/

I am having an issue where the contact form on the contact page is not submitting to anywhere. 

Replies 3 (3)

PaulNewton
Shopify Partner
6275 574 1326

A test fill , from test@test.com  etc , submits the form just fine.

In chrome browser latest version , desktop , windows.

 

If still an issue you need to give clear reproduction steps and be less vague than "not submitting to anywhere".

 

Good Luck.

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Nutramedia
New Member
9 0 0

we have tried to connect two different emails and anytime we submit a form through the contact form, it does not get sent to either of the two emails we had connected. 

bannergiant
Visitor
1 0 0

I am having the same issue and have been working with support for 4 days.  I have my email hosted with Godaddy and although they have been super helpful this is a Shopify issue.  It takes Shopify 4-8 hours to respond to my issue at which time I nearly have to start from scratch.  I need help!