Why is my domain SSL still pending after one week?

[Antonio42]

Hi all! It says SSL pending next to my domain for one week already! I need help urgently. Domain: sellexstore.co

[Blair]

Hi @Antonio42,

Thank you for reaching out to the Community! I'm happy to provide some assistance with your domain, to ensure this gets resolved. 

As I was able to verify that the domains DNS Records are all correctly pointing to Shopify, I'd encourage you to connect with us directly. This will allow our support team to take a closer look, as I wouldn't have access to any account details through the Community. They will be able to get you authenticated and share more details on why the domain is still pending. 

To connect with us, you can: 

• Head over to our Help Center.
• Enter into the chat box Contact Support.
• Log into your shop.
• Select one of the available support options.

Please let me know if you have any other concerns.