Why is my new store email not receiving customer messages?

Why is my new store email not receiving customer messages?

danielcorrea
Explorer
56 0 15

Today I changed my store email and I keep receiving messages from my customers who write on the contact page in my old email and not in the new one.

Reply 1 (1)

Dan-From-Ryviu
Shopify Partner
9136 1828 1863

Hi @danielcorrea,

Did you setup forward emails from your domain email to your new email?

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