Why is my online plant nursery not listed on Google Shopping?

Why is my online plant nursery not listed on Google Shopping?

zubaplants
Shopify Partner
5 0 0

Hello folks. I'm hoping some can shed some insight as to why I'm having trouble getting my shopify store (www.zubaplants.com) listed on google shopping/merchant center? The integration was working for about a week. However, I'm now receiving the following problem. "Website or online store needs improvement" (photo below)

 

zubaplants_0-1691611025504.png

 

The store in question (www.zubaplants.com) is a small online plant nursery. All of my products are custom grown by me in a greenhouse. Here is an example of my product inventory and associated merchant center values

 

zubaplants_1-1691611410060.png

 

I've tried to look over the site and the list of criteria that my site is getting flagged under numerous times, but I'm having a very difficult time understanding what might be wrong? 

 

Would anyone be so kind as to give what I've got setup a look over and see if there is anything that might be causing my site problems with google merchant center?

 

 

 

 

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3163 232 759

Make sure to add your business details in the footer of all pages.

 

Add a contact form on your contact page.

 

The business address you use is associated with many other businesses. Google expects 1 address = 1 business.

 

Missing favicon

 

Missing availability (in or out of stock) on the product landing page

 

Your refund policy should be written by a professional legal expert.

 

Don't use @gmail.com instead use an email that matches your website.

 

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
zubaplants
Shopify Partner
5 0 0

Emmanuel, thank you for the suggestions. I've implemented the suggestions you provided and requested a re-review twice. However, I'm still having problems and still suspended. Any ideas on next steps that I can take?

EmmanuelFlossie
Shopify Partner
3163 232 759

The only way to find all possible issues is by checking the policies, then comparing against the website / business. That is what I would do:

 

https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.