Why is my SSL still pending after 48 hours?

Why is my SSL still pending after 48 hours?

jimmy1121
Shopify Partner
5 0 0

Hello! My SSL pending is over 48 hours, can you please check if there is a bug?

 Please support, I bought domain directly from shopify. 

 

Slika zaslona 2023-10-04 u 21.08.47.png

Reply 1 (1)

SEOKart
Trailblazer
168 4 24

Hello Jimmy1121,

 

Thanks for reaching out to the community!

 

Well, it usually takes 48 hours for the SSL certificate to get issued; however, even after 48 hours, if you continue to see an ‘Unsecure Connection Error’ on your website, then carry out the following steps:

  • Verify that A record of your website is 23.227.38.65, and its CNAME record is domain.myshopify.com
  • Verify that you have provided all the required authorities in case you use CAA records
  • Remove AAAA record from the website
  • If the DNSSEC is enabled for the website, then disable it

 

Hope it helps!

If not, for further assistance, contact Shopify Support

 

Leesha

SEOKart

https://apps.shopify.com/seokart