Why is my SSL still pending on my Kliksstore domain?

ecom072
Visitor
3 0 0

I've been having problems with (SSL pending) with my shopify domain for a week and a half, while every DNS setting is correct. My website is called www.kliksstore.nl.

 

Replies 2 (2)

StephensWorld
Shopify Expert
1327 155 325

I've looked up your DNS records, and I can confirm that they are set correctly, though you're not using the recommended A-Record. 

 

Your a-record is set to "23.227.38.74" (which I believe is a Shopify IP), but the official help docs say to set it to "23.227.38.65". 

 

I'd recommend changing the A-record, and then if it still doesn't work, to reach out to Shopify's support team for further troubleshooting. Sometimes the SSL certificate gets 'stuck' when trying to issue it, and they just need to manually refresh it on their end.

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ecom072
Visitor
3 0 0

I tried to set my A record to '23.227.38.74' but its still not working