Why is RMS payment only applying to E-Wallet and not FPX?

[hattadolmat_]

Hi, I would like to ask. Why the payment option of RMS on my online store just applied only on E-Wallet? Why FPX is not included? I tried a few times to checkout some products and the only method available is E-Wallet.

[PageFly-Theodor]

Hi @hattadolmat_ ,
This is Theodore from PageFly - Shopify Page Builder App.
For solving the problem about the Razer Merchant Service Payment Method, let’s try this solution:

The RMS payment option currently only supports E-Wallet payments and does not yet offer support for FPX payments. This is because FPX is a complex payment method requiring integration across multiple Malaysian banks, and RMS is still a relatively new Shopify payment option that is in the process of expanding supported payment methods. While Shopify is working on adding FPX support for more providers in the future, there is no set timeline. For now, Stripe and PayPal are alternative payment options on Shopify that do support FPX payments.

I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly