Why isn't my $1 Shopify trial plan showing up?

Bee4life
Visitor
1 0 0

Hello,

 

2 Days ago i received email from Shopify to "keep building for $1". But there are no options to select 1$ plan for a month, only fully paid plans.

I want to try my luck firstly and not to pay full price for a first month

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 Email i got 2 days ago:

Bee4life_0-1710168639693.png

 

Reply 1 (1)

Blair
Shopify Staff
1855 253 223

Hi @Bee4life,

 

Thank you for reaching out to the Community. I'm happy to provide some assistance with this request, to ensure it gets resolved. 

 

If you haven't done so already, I'd encourage you to connect with us directly. This will allow our support team to take a closer look, as we wouldn't have access to any account details here through the Community. They will be able review the promotion mentioned and advise on how to proceed. 

 

To connect, you can:

 

  • Head over to our Help Center: https://shopify.link/KWb8
  • In the virtual assistance chat box, type 'Contact Support'
  • This will prompt you to log into your shop
  • Once logged in, you will see the option to chat with an advisor

 

Please let me know if you have any other questions. 

Blair | Shopify 
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