Solved

Why isn't reCaptcha showing on my contact page?

CWC19
Tourist
8 0 3

I'm getting a ton of spam messages through my store and my reCaptcha is enabled but I don't see it on my contact page. I've cleared cache, have checked with other browsers and computers and still haven't seen the reCaptcha  anywhere. Why isn't this working? I need these messages to stop .....please

Accepted Solution (1)

GabrielS
Shopify Partner
455 97 105

This is an accepted solution.

Hi there,

 

Have you generated your Google reCaptcha API key? Have a look at the following page https://www.google.com/recaptcha/about/.

 

 

Cheerse!

Gabriel

Gabriel Soare | Web Developer
Are you looking to customize your Shopify or to fix a website bug?
You can reach me through my website gabrielsoare.com, DM, or email hello@gabrielsoare.com.
Have I helped you? Like my post or empower me with a coffee.

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Replies 8 (8)

GabrielS
Shopify Partner
455 97 105

This is an accepted solution.

Hi there,

 

Have you generated your Google reCaptcha API key? Have a look at the following page https://www.google.com/recaptcha/about/.

 

 

Cheerse!

Gabriel

Gabriel Soare | Web Developer
Are you looking to customize your Shopify or to fix a website bug?
You can reach me through my website gabrielsoare.com, DM, or email hello@gabrielsoare.com.
Have I helped you? Like my post or empower me with a coffee.
CWC19
Tourist
8 0 3

Thank you! The video didn't give me much info on pricing though. Is is free?

I don't want to pay for a service that I should be receiving through Shopify

GabrielS
Shopify Partner
455 97 105

Yes, Google reCaptcha is a free service.

Gabriel Soare | Web Developer
Are you looking to customize your Shopify or to fix a website bug?
You can reach me through my website gabrielsoare.com, DM, or email hello@gabrielsoare.com.
Have I helped you? Like my post or empower me with a coffee.
CWC19
Tourist
8 0 3

I've opened several Shopify support tickets and none of them could help me. Why didn't they just tell me about this? Thank you so much!

M3du5al3m
Tourist
5 0 1

Just to stay on the same page and because I stumbled over this thread to find a solution for my own issue. On my Shop the reCaptcha wasn't visible at all.


I wonder about this solution? As I know, there's no way to integrate the Site Key nor the Secret Key? Or did you edited the <head> section of the Theme?

 

In my case it was a bad coded APP that broke the code in theme.liquid.

Lychee88
Explorer
51 1 21

From what I see there is no way to integrate the keys in Shopify. People offer advice but don't follow through with how to actually fix the issue. What good is generating keys if they can't be used?

Lychee88
Explorer
51 1 21

What do we do after we see the generated keys? No other information was given on where to input this info within Shopify.

hitinfotech
Shopify Partner
9 2 2

reCaptcha available after submitting contact us form. if this is not working please let us know your shopify store url so i can help you 

Buy a coffee https://www.buymeacoffee.com/hitinfotech